Miltenyi Biotec gentleMACS Octo Dissociator w/ Heaters 130-096-427 - Warranty

Shipping Costs

• Customers are responsible for all shipping costs associated with their order.
• Shipping fees will be calculated at checkout based on the weight, dimensions, and destination of your package.
• Any applicable taxes, duties, or customs fees for international orders are also the responsibility of the customer.

Processing Time

• Orders are processed within 2 business days after payment has been received.
• We do not process or ship orders on weekends or holidays.

Shipping Methods

• We partner with reliable carriers, such as UPS, Fedex, & USPS to ensure timely delivery.
• Available shipping options will be displayed at checkout. Customers can select the method that best suits their needs.

Delivery Times

• Delivery times will vary based on the carrier and service selected at checkout.  Please read the carrier and service details carefully to make sure you are selecting the correct shipping process.

Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor its progress.

Lost, Damaged, or Delayed Shipments

• We are not responsible for lost or delayed shipments caused by the carrier.
• If your package arrives damaged, please contact us within within 48 hours with photos of the damage, and we will assist in filing a claim with the carrier.

Returns Due to Incorrect Address

• Please ensure your shipping address is correct before completing your purchase.
• Orders returned to us due to incorrect or incomplete addresses will require additional shipping fees for reshipment.

Questions?

If you have any further questions about our shipping policy, feel free to reach out to us at info@misterscientific.com. We're here to help!